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DesignCrowd Help
Help Search
General
100% Money Back Guarantee
What is DesignCrowd?
How do I get started?
How does DesignCrowd work?
What is design handover phase?
Can I keep my design project private and hidden from the public?
What is the difference between a Design Contest and a Freelance Job?
What types of designs can be done through DesignCrowd?
Why is DesignCrowd better than alternatives?
How do I delete a draft project?
What are the different statuses of a project?
How do I know if I should run a Design Contest or a Freelance Job project?
Design Contest Projects
How does a design contest work?
Why can't I view other designs for a design contest when it is open?
What are Guaranteed projects?
What is a Design Contest?
Can I run a Design Contest for web design?
What if I don't like the designs submitted to my Design Contest?
What is the difference between a coded and uncoded web design?
Can I invite designers to my project?
How do I select more than one winner?
How much does it cost to run a contest?
Can designers see each other's work?
What is the Participation Payment cap?
How do I get a Participation Payment?
What budget should I set?
What is a Participation Payment?
Are my designs original and unique?
How many designs will I get?
Can I submit more than one design?
Can I run a Flash design contest?
How long do customers have to decide on a design once the project deadline has passed?
What does the Participation Payments Left counter on each brief mean?
Where do I can find out who got awarded a contest?
Freelance Job Projects
How do Freelance Jobs work?
How are freelance jobs different to contests?
How much does a Freelance Job cost?
What if I do not like the work the designer produced?
What if the designer doesnt do the work?
How do I pay a designer for the Freelance Job?
Information for Businesses
What payment security does DesignCrowd offer?
What protection does DesignCrowd provide to customers?
How do I increase my project budget?
Once we decide on a logo, can we continue to talk to the designer to tweak the designs?
What files will I get?
How can I send a message to all designers working on my project?
What are project upgrades?
How do I create and use the Voting Poll?
How do I update my brief once I have posted my project?
Do I get revisions when I use DesignCrowd?
How can I provide effective feedback?
Why should I trust DesignCrowd?
How can I add 1st, 2nd and 3rd payments to my project?
Information for Agency Client Outsourcing
How do I rebrand (or "white label") DesignCrowd and outsource my client design projects?
How do I post a rebranded ('white labelled') design project?
How do I setup or customize white labelling settings on DesignCrowd?
How do I share designs with my clients without them knowing about DesignCrowd?
What will white labelling / rebranding look like?
Fees and Costs
How do I pay for my project? What are the payment methods you accept?
What is the minimum budget I need to post a project?
How do I pay via credit card?
What is the minimum amount for place payments?
What are DesignCrowds fees for Designers?
How do I use a special offer / discount code that Ive been given?
Designer Payments
How much does a designer get paid?
PayPal not available in my country. Can DesignCrowd pay out in another payment method?
What is the payment currency?
Why is my payment for my design is taking longer than 5 days?
How does DesignCrowd know my PayPal/Moneybookers account for me to receive payment?
How do I get paid?
If I get 1st or 2nd place, can I get a Participation Payment as well?
Ive been invited to a project with a Participation Payment. What do I do to receive it?
What does Payment Not Guaranteed mean for designers?
Submitting Designs
What guidelines should designers follow when submitting designs?
What is the recommended size for the preview (JPG) design file?
What is the purpose of linking designs?
When uploading designs, I receive an 'Out of Memory' error. What should I do?
Do I have to upload the source files with my initial submission?
How do I withdraw my submission?
What does the lock symbol mean next to jobs?
How do I submit a design?
What are source files?
What should I do if someone has copied my work?
I have tried to upload my source files several times but it does not upload correctly. What should I do?
How can I submit linked designs to a design handover page?
Can I still submit designs after the contest deadline passes?
My design was eliminated - what does this mean?
Designer Portfolio
How to promote my designer portfolio on my website?
Why are only some of my designs shown in my portfolio?
How do I add / edit my designer skills for my portfolio?
How do I show/hide designs from my designer portfolio?
User Accounts / Login
How to unsubscribe from designer emails?
How is my address used?
How do I change my username?
How do I remove projects from my watchlist?
How do I change my password?
I have forgotten my password, how do I reset it?
I am receiving too many emails from DesignCrowd. How do I unsubscribe from the DesignCrowd mailing list?
Copyright / Protection
I'm a designer, how will my designs be used?
Who owns the designs?
Troubleshooting Technical Issues
What should I do if I am not getting any DesignCrowd emails?
Can I post a project if I am a designer?
How can I provide the DesignCrowd team with feedback, bugs or feature requests?
Other
What software do designers need to design with?
How do I get to the Design Handover page?
How do the designers rankings work?
What makes a good logo design?
Popular Help Questions
100% Money Back Guarantee
What is DesignCrowd?
How do I get started?
How does DesignCrowd work?
What is design handover phase?
Can I keep my design project private and hidden from the public?
What is the difference between a Design Contest and a Freelance Job?
What types of designs can be done through DesignCrowd?
Why is DesignCrowd better than alternatives?
How do I delete a draft project?
Still need an answer?
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